Terms of service
Welcome to Pet Cartel. By accessing or using our website and purchasing from us, you agree to the following Terms of Service. Please read them carefully before placing an order.
Overview
Pet Cartel provides pet-related products including grooming tools, toys, feeding supplies, furniture, and accessories. By using our website, you agree to comply with all terms, conditions, and policies stated here.
Online Store Terms
By agreeing to these Terms, you confirm that:
- You are at least the age of majority in your state or country
- You will not use our products for any illegal or unauthorized purpose
- You will not violate any laws in your jurisdiction while using our services
We reserve the right to refuse service to anyone at any time for any reason.
Products and Availability
We make every effort to display product details, descriptions, and pricing accurately. However:
- Product availability may change without notice
- We reserve the right to limit quantities or discontinue products
- Colors and designs may slightly vary due to screen display differences
Pricing and Payments
All prices are listed in USD unless otherwise stated. We reserve the right to:
- Update or change prices at any time without notice
- Correct pricing errors or inaccuracies
Payment must be completed at checkout using approved payment methods.
Shipping Policy
We offer shipping within the United States.
- Shipping time: 3–5 business days (US orders)
- Processing time: 24–48 hours
- Tracking information is provided for all orders
Delivery times are estimates and may vary due to carrier delays or external factors.
Returns and Refunds
We offer a 30-day return policy.
- Items must be unused and in original condition
- Return requests must be made within 30 days of delivery
- Refunds are issued after inspection
- Shipping fees are non-refundable unless the item is defective or incorrect
For return requests, contact: contact@petcartel.net
Exchanges
We offer exchanges for:
- Damaged or defective items
- Incorrect items received
- Approved size or variant changes (subject to availability)
Intellectual Property
All content on this website, including product images, branding, text, and design, is the property of Pet Cartel and may not be copied, reproduced, or used without permission.
User Responsibilities
You agree not to:
- Use the website for fraudulent purposes
- Interfere with website security or functionality
- Copy or misuse product listings or content
Limitation of Liability
Pet Cartel is not liable for:
- Indirect or incidental damages
- Delays caused by shipping carriers
- Improper use of products
All products should be used as intended for pet safety.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Updates will take effect immediately upon posting on the website.
Contact Information
For any questions regarding these Terms, you may contact us at: