Contact information
If you have any questions, concerns, or need assistance with your order, our support team is here to help.
Email Support:
contact@petcartel.net
Customer Support Hours:
Monday to Friday
24–48 hour response time
Order Support Includes:
- Order tracking and updates
- Returns and exchanges
- Product inquiries
- Shipping assistance
- General customer support
We aim to respond as quickly as possible and ensure a smooth experience for you and your pet.