Shipping policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible.

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.

🚚 Shipping Time

Estimated delivery time:

  • United States: 7–15 business days

  • International orders: 10–20 business days

Please note that delivery times may vary depending on your location and external factors such as customs or carrier delays.

💲 Shipping Cost

We offer FREE shipping on all orders within the United States.

For international orders, shipping fees may apply and will be calculated at checkout.

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can track your order anytime using this number.

⚠️ Delays

While we do our best to ensure timely delivery, delays may occur due to:

  • High demand periods

  • Weather conditions

  • Carrier issues

We appreciate your patience and understanding.

❗ Incorrect Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

📩 Contact Us

If you have any questions about your shipment, feel free to contact us anytime.
We’re here to help! contact@petcartel.net